Privacy Policy

1. Introduction

At Starnet Pros ("we", "us", or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully.

2. Information We Collect

We collect personal information when you interact with our website, sign up for services, or make purchases. The types of information we collect may include:

Personal Identification Information: Name, email address, phone number, billing address, shipping address, and payment information.
Technical Data: IP address, browser type, device information, and usage data through cookies and similar technologies.
Service Data: Information related to the services you request or purchase from us, such as service details, installation locations, and preferences.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

To provide and improve our services, including Starlink installations and networking solutions.
To process payments and fulfill orders.
To communicate with you about service updates, promotions, and other relevant information.
To respond to inquiries, customer support requests, or feedback.
To maintain security and prevent fraud.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

With service providers: We may share your information with trusted third-party service providers who assist us in performing services, such as payment processing, shipping, or customer support.
Legal obligations: We may disclose your information to comply with legal requirements, enforce our terms of service, or protect our rights and the safety of others.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us analyze web traffic, personalize content, and ensure our website functions properly. You can adjust your browser settings to block or delete cookies, but this may affect the functionality of certain parts of our site.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data, including:

Access: The right to request a copy of the personal data we hold about you.
Correction: The right to correct any inaccurate or incomplete personal information.
Deletion: The right to request that we delete your personal data, subject to certain exceptions.
Opt-out: The right to opt-out of marketing communications or data sharing with third parties.

To exercise any of these rights, please contact us at [email address].

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy practices, or security of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will take steps to remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We will notify you of any significant changes by posting the new policy on our website. Please review this policy periodically to stay informed about how we are protecting your information.